NOVA Roofing and Restoration
Est · Northern Virginia · DMV
00 / BriefSenior leadership · Northern Virginia

Run the roofing operation that makes NOVA the name to beat.

NOVA Roofing and Restoration is hiring a General Manager / Production Manager to lead production, build scalable systems, protect margin, and help turn Northern Virginia into a flagship market, backed by the established SC Roofing Family.

Role
General Manager / Production Manager
Market
NOVA / DMV
Type
Senior leadership
01Ownership areas

Four levers, one seat.

The General Manager owns four operating levers that move the business: production rhythm, margin, crew, and customer experience.

AREA 01

Build the Northern Virginia engine

Own the operating rhythm for residential and insurance restoration production across the DMV.

AREA 02

Protect margin and speed

Manage scheduling, cycle time, sales accountability, job profitability, gross margin, callbacks, and quality control.

AREA 03

Lead crews that want to stay

Recruit, retain, and coach crews, subcontractors, vendors, and future internal leaders.

AREA 04

Make customers feel handled

Resolve escalations, support insurance restoration, and keep the homeowner experience tight.

02The mission

Build a production machine people trust.

A hands-on leader who knows roofing production deeply and wants a seat with room to build. Turn a growing market into a repeatable operation: predictable installs, clean job costing, strong crew retention, crisp communication, and a customer experience that earns referrals. The company vision is to become one of the most trusted roofing and restoration operations in Northern Virginia.

Residential roofingInsurance restorationCrew leadershipGross margin control

Operating mandate

02 / Mandate
Residential roofingOwned
Insurance restorationProtect
Crew leadershipLead
Gross margin controlBuild
03Role scope

Everything the client packet called out.

Senior leadership over production management, operational execution, sales accountability, crew and vendor management, customer experience, margin protection, recruiting, and team development.

  • 01Production management
  • 02Operational execution
  • 03Sales accountability
  • 04Crew/vendor management
  • 05Customer experience
  • 06Gross margin protection
  • 07Recruiting and team development
04KPI scorecard

The targets are clear.

The upside is tied to the levers great operators already care about: speed, quality, margin, retention, and homeowner satisfaction.

Gross profit margin38-45%
Production cycle timeUnder 14 days
Customer rating4.8+
Crew retention90%+
Revenue growth+15% QoQ
Net profit performanceTracked monthly
Production callbacksMinimal
05Mandate detail

What you will own. Who fits here.

The work itemized, alongside the operator profile that ships it.

What you will own

05 / Ownership
  • 01Oversee daily roofing and restoration operations
  • 02Manage production scheduling, workflow, crews, subcontractors, and vendors
  • 03Deliver every job on time and within budget
  • 04Monitor project profitability and operational efficiency
  • 05Maintain production quality standards and conduct quality control inspections
  • 06Support insurance restoration processes and resolve escalated customer concerns
  • 07Recruit and retain high-quality crews and employees
  • 08Build scalable operating systems, accountability, and reporting

Who fits here

05 / Profile
  • 015+ years in roofing operations management
  • 02Residential roofing experience
  • 03Insurance restoration experience preferred
  • 04Crew, subcontractor, and vendor management experience
  • 05Proven ability to scale operations
  • 06Strong leadership, organizational, and accountability skills
  • 07CRM fluency with tools like AccuLynx or JobNimbus
  • 08Strong grasp of production scheduling and gross margin management
06Ideal candidate profile

Built for an operator who likes pressure and standards.

Lead from the front, move with urgency, understand roofing production deeply, and protect profitability while building a team that can scale.

TRAIT 01

Operates with urgency

TRAIT 02

Understands roofing production deeply

TRAIT 03

Can build scalable systems

TRAIT 04

Thrives under pressure

TRAIT 05

Protects profitability

TRAIT 06

Holds teams accountable

TRAIT 07

Leads from the front

TRAIT 08

Is obsessed with operational excellence

07Compensation

Leadership upside with real performance math.

A senior base, KPI-tied quarterly bonus, profit share potential, and long-term equity conversation for the right operator.

Compensation structure

07 / Package
Base salary$80,000-$130,000
Quarterly KPI bonus$5,000-$20,000
Profit share potential2%-5%
VehicleAllowance or company vehicle
ToolsGas card, phone, PTO
Long-term upsidePotential future equity participation
09Recruiter notes

You may already be doing this work under another title.

Reference set for operators, recruiters, and inbound referrers. Adjacent backgrounds welcome.

Current titles

09 / 01
  • 01Roofing Operations Manager
  • 02Branch Manager
  • 03Production Manager
  • 04General Manager
  • 05Regional Operations Manager
  • 06Restoration Operations Director

Preferred backgrounds

09 / 02
  • 01Residential roofing
  • 02Insurance restoration
  • 03Exterior remodeling
  • 04Storm restoration operations

Target markets

09 / 03
  • 01Northern Virginia
  • 02Maryland
  • 03Carolinas
  • 04Mid-Atlantic roofing companies
10Apply confidentially

Ready to talk about the seat?

Send a quick note and resume. If you would rather start with a private email, send questions or resumes to admin@scroofing.com.

Location
NOVA / DMV
Contact
admin@scroofing.com
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Confidential
Confidential ApplicationNOVA · DMV
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